Guest Services
Woodfield serves shoppers from around the world with amenities designed to make you feel at home. The shopping center is open at 7:00 a.m. each day to accommodate Mall Walkers and stores and specialty kiosks open at 10:00 a.m. on Monday-Saturday and 11:00 a.m. on Sundays. Restaurant hours may vary. Woodfield closes at 9:00 p.m. Monday-Saturday and 6:00 p.m. on Sundays. Woodfield is located at Golf Road and Route 53 in Schaumburg, Illinois. If you wish to contact the mall, please call (847) 330-1537.
For your shopping convenience, customers may check out strollers or wheelchairs during all mall hours. A $5 refundable deposit is required.
Guest Services representatives are available during all mall hours. Stop by the Lower Level Comcast Connections Court or call (847) 330-1537 for store information, events schedules, transportation services. Other services include:
* Shopping center directories
* Woodfield Gift Cards -- can be used at most stores and restaurants in the mall; available in prepaid amounts between $20 increments up to $500.
* Ticketmaster
* Stroller/Wheelchair Rental
$5.00 refundable deposit
* Store-by-store fact books
* Brand-name and designer finders guides
* TTY courtesy phones
* Woodfield restaurant lists
* Transportation information, including PACE bus schedules, taxi companies.
* Hotel Package Information
* Lost and Found
* Job Opportunities Bulletin
Other Amenities
Family Restrooms - Family restrooms are available on the Upper Level
Upper Level, JCPenney and Nordstrom Wings
ATM Machines - There are eight ATM Machines located throughout the Mall for your convenience. The locations are:
* UPPER LEVEL, JCPENNEY COURT - near the Claire's Accessories
* UPPER LEVEL, COMCAST CONNECTIONS COURT - near Caribou Coffee
* UPPER LEVEL, SEARS WING - near T Mobile
* LOWER LEVEL, COMCAST CONNECTIONS COURT - outside of AT&T
* LOWER LEVEL, SEARS WING - near Jimmy Johns
* LOWER LEVEL, IN NORDSTROM, near Mall Entrance
* LOWER LEVEL, IN MACY'S near Fountain Entrance
* LOWER LEVEL, IN JCPENNEY, near Photo Center